Skip to main content

What should I do if my care facility does not have a patient portal or no instructions to receive my CCD?

E
Written by Ella
Updated over 3 years ago

You should send a message to your care facility asking for instructions on how to receive your CCD. Here’s a sample message you can use :

Dear Care Facility,

Per the Medicaid EHR Incentive Program, Modified Stage 2 (November 2016 update), I would like to receive my Continuity of Care Document (CCD) in xml format through secure email. The Program requires you to send me this information within 36 hours after a hospital discharge or 4 business days after an office visit. Please also note that providing me the CCD on a physical device such as a CD or USB key does not qualify as a transmission method per this Program.

Could you please provide me with instructions to receive my CCD by secure email?

Best Regards,

Your Name

Did this answer your question?